All school are required to point out in their brochure that there are correct channels for a complaints procedure in relation to schools and Local Education Authorities.  Information on this can be obtained from the school.  It is the sincere hope of the Governors that any minor complaint could be dealt with through the Headteacher and that the matter could be satisfactorily resolved.  In the event of a more serious complaint the Governors and more senior officers of the Local Authority can become involved as set out in the information on procedure, which is available to any complainant.